Service Request & Warranty Claim

If you are facing any issue with a product purchased from Amazon, Flipkart, our official website, or any other authorized channel, you can easily raise a service request by filling out the form below. Please make sure to provide accurate details such as your name, address, mobile number, product information, and the issue you are facing.

What Happens After You Submit the Form?

1. Quick Response:
   Our support team will review your request and get in touch with you as soon as possible.

2. Initial Troubleshooting:
   We'll try to resolve your issue through basic troubleshooting. If the problem is minor, we’ll guide you through a quick solution.

3. Repair or Replacement:

   • If troubleshooting doesn't resolve the issue, we will send you a professional step-by-step video showing how to open the equipment and check the issue.

   • You can also connect with our technician over a video call for live guidance.

   • Once the damaged part is identified, you’ll need to parcel the faulty part to us. After inspection, we’ll ship a replacement part or even replace the complete machine if required.

   • We will also provide a video showing how to install the replaced part.

Warranty & Charges

• Under Warranty:

  • No charges for replacement parts.

  • Shipping charges (for sending the damaged part) will be reimbursed.

  • Free video support.

• Out of Warranty:

  • Charges will apply for replacement parts.

  • Forward shipping charges (from us to you) will be applicable.

  • Free video support.

Need Help?

We’re here to assist you every step of the way.
Feel free to contact us on: +91 73038 99440